Hotline “999” for emergency service begins

The expanded national emergency service through using toll free hotline number “999” will formally begin across the country from Tuesday.


The number – 999 – is an official emergency telephone number in a number of countries which allows the caller to contact emergency services for urgent assistance.


Prime Minister’s ICT Affairs Adviser Sajeeb Wazed Joy will  inaugurate the service at a function in the capital Dhaka’s  National Control and Command Centre well known as Police Control Room of Abdul Gani Road where a dedicated call centre has already been set up to provide the service, said assistant inspector general (media) of police headquarters Soheli Ferdousi.


Sources at the police headquarters said after the inauguration of the expanded national emergency service, anyone from any place within the country can seek help for three emergency services—ambulance, police and the Fire Service and Civil Defence—using both mobile and land phone. The ambulance service, however, will not be free.


After ringing the “999”, the caller has to keep their phone on for further inquiries by police.

Legal action will be taken against anyone making prank calls on the emergency number, police sources said.

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